Domestic Shipping (Canada Post delivery)
We use a variety of carriers for each shipping option. It is not possible to specify a preferred carrier when placing your order. When you select One-Day or Two-Day Shipping, we may use air or ground shipping as necessary to get your items to you within the promised time frame.
Domestic orders can be sent via Standard Ground Delivery, 2nd Day Air, or Next Day Air.
If you buy items with different availability -- for example, an item available for shipment within 1-3 days and an item available for shipment within 14-17 days -- you will have two options:
1. Ship everything together – This option helps you to minimize shipping costs by holding the shipment of your order until all items become available. However, you may have to wait longer to receive your order.
2. Ship items as they become available -- When you choose this option, each item will be shipped to you as it becomes available. You will pay the shipping costs for each package, but we make every effort to combine shipments so you receive your order as quickly as possible while minimizing shipping charges.
International Shipping (including USA)
International shipping is carried out by First-Class Mail® International (up to 4 lb) or Priority Mail® International. Normally it means shipping in 10 workdays.
Your credit card will be charged for the shipping according to the Canada Post Service rates plus 5% for handling and credit card fees.
Should you prefer another shipping method, please let us know about it within 2 days.
Exact prices may be defined on the http:/www.canadapost.com (shipping is carried out from Totonto (M2R 1Y1).
Important: Your order can be cancelled if no credit card charge approval is received.
Customs and import duties are charged to the customer once the package reaches the destination country. These charges are the responsibility of the customer and will vary from country to country. We cannot determine what these fees will be. We recommend that our customers contact their local customs office for details on how these charges are assessed and applied.
Once the local postal system of the destination country receives your package, the local post office will make the necessary delivery arrangements. We cannot affect these arrangements. Actual ship time from the local post office to the final destination varies widely by country. Delays in delivery are usually due to customs/import duties or local postal guidelines.
In accordance with applicable state law, we are required to charge sales tax in Ontario. Sales tax 5% is applied to the total amount of the order, excluding shipping and handling charges.
For your planning and convenience, we display an estimated sales tax amount when orders are placed. The exact sales tax will be listed on your invoice.
No sales tax is charged on the purchase of Gift Certificates. However, purchases paid for with Gift Certificates, Reward Certificates, or other online currencies will be charged sales tax where required.